Medicare Made Simple (MMS), formerly TLC Insurance Group - Cleveland, was founded and is owned by Jay Rayl who started in the Medicare industry in 2006. Jay started his career working side by side with the Villwock brothers who founded and own MMS's parent affiliate company, TLC Insurance Group & Wealth. TLC has grown to become one of the largest independent FMO's not only in Ohio but in the county. As a founding member and Senior Regional Manager of TLC Insurance Group, Jay learned and knows both sides of the business; the client management side and the agency side. Even as an agency owner, Jay still works with clients on a daily basis who need help navigating this Medicare and insurance needs. "Every client is important. Today more than ever, as so many call centers and deceptive mail pieces arrive at our client's homes daily, it is important for me to continue to help individuals determine the right path, and the right plans for their individual needs. It is important to follow one simple rule, Always put the clients needs first. When you do that everything else tends to work itself out."
Over the past 15+ years Jay has achieve multiple top honors and awards from various insurance companies, including being a top 3 agency statewide with multiple companies several years running. He was also recently was awarded the highest honor available from the National Association of Health Underwriters (NAHU), The Soaring Eagle. Beyond the hundreds of personal clients he helps, Jay has also grown Medicare Made Simple into a large Master General Agency helping many independent insurance agents and other agencies learn how to help their own clients. Medicare Made Simple has helped well over 100 agents in multiple states grow in the Medicare insurance industry helping thousands upon thousands of clients achieve piece of mind in their insurance choices. "To be truly successful in this industry you have to continuously be learning and have to understand that there is always more to learn. I strive to be a resource to everyone I work with, both my clients and other insurance agents. You always have a choice of who you work with, and I try to set myself and Medicare Made Simple a part from the rest by the knowledge that is just a phone call, email or text away."
Jay has always focused on two main founding principles; taking care of and servicing each and every client, and taking care of each and servicing each and every agent. "If you don't service those that trust you for help and guidance you are not really helping them. Anyone with an insurance license can write a policy, but when you hold yourself to a higher level of service and expertise, those that come to you for help and guidance continue to come back and bring their friends and family too."
Family is an important part of any successful business, and Jay is blessed to get to work side by side with his wife Tracy, as she has served as his assistant for many years. The two have been married for over 15 years and have 3 children together; Lilli, Cheyenne, and Xander.